Working at Greenways
633 Uxbridge Road, Pinner, HA5 3PT
Operated by Pathways Care Group Limited
16 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Supportive management and safe medicines handling create a positive staff culture, but no details on staff retention and basic activities without a coordinator."
Safety & Risk
8/10
✓
Medicines were managed safely and people received support from staff who followed effective processes... The registered manager conducted monthly medication audits as part of the quality assurance process.
Staff Culture
7/10
✓
Staff felt able to raise concerns with managers without fear of what might happen as a result.
Staffing Levels
6/10
✓
The service had enough skilled staff which matched the needs of the people using the service.
Training & Dev
6/10
✓
Staff had received appropriate training to support people with their needs.
Management
7/10
✓
One staff told us, "The registered manager has influenced the service and the way we work a great deal since they have been on board. They are always there 24/7 and have given us a lot of support."
Programmes
6/10
✓
During the inspection we saw people being involved in gardening, karaoke and arts and crafts. We saw one person going out shopping with staff and to have a coffee afterwards.
Points to consider
Staffing levels are sufficient to cover shifts and support outings, but no details on staff retention or minimal agency use.
The service had enough skilled staff which matched the needs of the people using the service. "There are enough staff to cover the shifts, and to support the people who live here."
Activities include arts and crafts, karaoke, gardening and outings to parks or shops, but no dedicated coordinator or specialist programmes.
we saw people being involved in gardening, karaoke and arts and crafts... taking the people out to places they like to go such as walks, meals, shopping, and the park."
Training covers basics like safeguarding and mental capacity assessments, but no specialist courses or funded qualifications mentioned.
There was an up-to-date safeguarding policy in place and staff had training in safeguarding. Staff had received training in MCA and understood how to support people in line with the act.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews