Working at Greenlane House
Greenhill, Brampton, CA8 1SU
Operated by Greenlane (Cumbria) Limited
28 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Supportive approachable management and positive staff culture, but mixed views on call bell response times and only standard training."
Safety & Risk
7/10
✓
The provider had safeguarding systems in place to protect the people who lived at the home. Staff understood their responsibilities to report any concerns.
Staff Culture
7/10
✓
Staff said they were well-supported by the provider and registered manager. They received supervision to support them in their role.
Staffing Levels
6/10
✓
There were sufficient, appropriately trained staff on duty to make sure people received the support they needed.
Training & Dev
6/10
✓
The provider used a national training programme to make sure staff received essential training in health and safety. New staff completed comprehensive induction training.
Management
7/10
✓
Staff commented that the management team were 'very supportive and approachable' and felt they were 'always been listened to'.
Programmes
6/10
✓
People spoke positively about the enthusiastic activity co-ordinator who arranged various events, crafts and trips out.
Points to consider
Staffing is adequate but relatives had mixed views on how long it took to answer call bells.
Relatives had mixed views about the time it took to answer call bells.
Only standard mandatory training and induction, no specialist courses or funded qualifications.
The provider used a national training programme to make sure staff received essential training in health and safety.
Activities have a coordinator and variety like crafts and outings but no specialist or innovative programmes.
the enthusiastic activity co-ordinator who arranged various events, crafts and trips out.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews