Last updated: 10 February 2026
"Helpful professional managers and positive open culture with good training and activities, but recruitment gaps like missing checks need fixing."
2020 IPC inspection: assured on safe admissions, effective PPE use, testing, hygiene; 2020 comprehensive: minor medicines shortfalls addressed, good safeguarding systems.
Per 2020 comprehensive inspection: positive feedback about staff team and managers from people, relatives, professionals; open and transparent culture.
Per 2020 comprehensive inspection: enough staff on duty to meet needs but recruitment practices had minor shortfalls and recommendation made.
Per 2020 comprehensive inspection: wide range of training provided, staff receive enough training with induction and regular supervision, minor gaps addressed.
Per 2020 comprehensive inspection: registered managers helpful, professional, open, transparent, positive feedback received about managers.
Per 2020 comprehensive inspection: range of person-centred activities including in-house, external entertainers, school links, outings, religious observance.
Staff numbers are enough to get by but hiring records had gaps like missing references and checks.
However, a few minor shortfalls were identified [in recruitment practices]... Records showed interviews had been conducted, but discussions had not always been recorded. On one occasion only one reference had been obtained... We recommend the provider reviews the recruitment practices.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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