Working at Greenhill Care Home
Waggon Road, Barnet, EN4 0PH
Operated by B & M Investments Limited
67 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Approachble leadership and a supportive family culture, although staffing stability is unclear and activities lack specialist programmes."
Safety & Risk
8/10
✓
Systems remained in place to protect people from abuse... Risk assessments gave staff clear guidance... Medicines continued to be managed safely... Staff recorded any incidents... shared any learning with staff teams across the organisation.
Staff Culture
8/10
✓
Staff felt well-supported by the management team and by each other... 'We are one big family here.' Staff were positive about the registered manager... There was an open culture within the service.
Staffing Levels
6/10
✓
Sufficient numbers of staff were employed to meet people's needs. Staff said there were enough staff for the number of people currently living at the home. We found this to be the case.
Training & Dev
7/10
✓
Training courses and development opportunities continued to be undertaken so that staff had the knowledge and skills... Staff confirmed they received lots of training and could always ask for other courses... Regular staff meetings and supervision sessions.
Management
8/10
✓
The registered manager and deputy manager worked shifts alongside staff... People and relatives felt able to approach the registered manager... Staff were positive about the registered manager... 'She's very approachable and always ready to listen.'
Programmes
6/10
✓
Each person continued to enjoy a wide range of activities... dementia unit contained a sensory room... supported to pursue individual interests... outings to garden centres, local pubs... regular residents and family's meetings.
Points to consider
Staff numbers meet needs but no details on team stability or using few agency workers.
Sufficient numbers of staff were employed to meet people's needs. Staff said there were enough staff for the number of people currently living at the home.
Varied activities like outings, sensory room and hobbies but no named specialist programmes or staff trained in therapies.
Each person continued to enjoy a wide range of activities. These were designed and delivered to meet people's particular needs. The dementia unit contained a sensory room... outings to garden centres, local pubs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews