Last updated: 10 February 2026
"Staff feel supported and valued by the manager with enough staff and an open culture, although activities are basic without specialist programmes."
The provider ensured staff knew when and how to report any concerns. Staff had received training and safeguarding procedures were regularly discussed during staff meetings and supervisions. Staff felt confident about reporting concerns.
There was an open and honest culture and learning from when things went wrong. Staff felt engaged, supported and valued by the registered manager.
Staff told us there were enough staff to meet people's needs. A staff member said, 'I would say we have more than enough staff and we have time to do fun stuff with people.'
Staff received the training needed to meet the needs of the people they supported and there were regular checks and observations to ensure staff remained knowledgeable and competent.
Staff felt engaged, supported and valued by the registered manager. One staff member said, '[Name of registered manager] is very supportive and is always available when you need them.'
One person with severe physical disabilities was supported to achieve their wish to go trampolining. Staff supported another person to attend a relative's wedding. The provider had built a new day centre with a hydro pool next to the home.
Only basic activities like outings, trampolining, weddings and hydro pool, no dedicated coordinator or specialist programmes to enrich the role every day.
supported to achieve their wish to go trampolining... attend a relative's wedding... new day centre with a hydro pool... supported to attend their daycare and educational placements
AI Generated
Last inspected: January 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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