Working at Greenfields Lodge
152A Stockton Road, Hartlepool, TS25 5BQ
Operated by Voyage 1 Limited
10 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Strong safety and enough skilled staff with a positive culture, but no permanent manager creates leadership uncertainty."
Safety & Risk
8/10
✓
People lived safely and free from unwarranted restrictions because the service assessed, monitored and managed safety well. Medicines were managed safely. Staff learned from safety alerts and incidents.
Staff Culture
6/10
✓
Staff felt respected, supported and valued by senior staff which supported a positive and improvement-driven culture.
Staffing Levels
6/10
✓
The service had enough staff, including for one-to-one support for people to take part in activities and visits how and when they wanted. The numbers and skills of staff matched the needs of people using the service.
Training & Dev
5/10
!
Per 2017 comprehensive inspection: Staff were well supported and received the essential training they needed. Essential training included moving and handling, nutrition, first aid and fire safety.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. A new manager was in post and had submitted an application to register.
Programmes
4/10
!
Per 2017 comprehensive inspection: People were provided with opportunities to participate in activities. These included attending social events, trips out in the minibus and bingo.
Points to consider
No permanent manager in post, so there could be some uncertainty about long-term leadership stability.
At the time of our inspection there was not a registered manager in post. A new manager was in post and had submitted an application to register.
Only basic activities like bingo, trips out and social events, so the job is mostly routine care with little variety.
Per 2017 comprehensive inspection: People were provided with opportunities to participate in activities. These included attending social events, trips out in the minibus and bingo.
Only standard mandatory training like moving and handling and first aid, no specialist courses or career development.
Per 2017 comprehensive inspection: Staff were well supported and received the essential training they needed. Essential training included moving and handling, nutrition, first aid and fire safety.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews