Working at Greenfields Close

Staff numbers are enough to keep people safe, but no word on staff staying long-term or using agency workers.

There were enough staff to keep people safe. People and relatives told us they were happy with the number of staff available.

Staff get basic training like safeguarding and medication handling, but nothing about specialist courses or qualifications paid for.

Staff received training about managing medicines safely and had their competency assessed. Staff had training on how to recognise and report abuse.

Some activities and outings happen, but no activities coordinator or exciting programmes mentioned lately.

Per 2019 comprehensive inspection: An 'Engagement lead' had been employed, whose role was to implement and assess activities across the service.