Last updated: 9 February 2026
"Exceptional leadership and a proud, stable team with strong safety practices, although activities remain basic without specialist programmes."
People were protected from the risk of abuse as there were suitable reporting... Risks to people were identified and managed... medicines managed safely... audits undertaken... accidents and incidents reported and monitored.
Staff: 'It's amazing – it is somewhere I can see myself never leaving. It is very nice and professional... fantastic place.' Relative: 'We're just over the moon with it... phenomenal'
There was sufficient staff deployed to meet people's needs... The service was not using agency staff. Rotas were planned in advance and existing staff covered annual leave or unplanned sickness where needed.
Per 2017 comprehensive inspection: Staff were well trained and supported... encouraged on-going learning through national diplomas in care as well as updates on key areas... specific training on tube feeding.
The registered manager promoted a culture of person-centred care... Staff: 'the boss is the best boss I have ever worked with'... Relative: '[registered manager] is an excellent manager and that permeates down to all the staff.'
Per 2017 comprehensive inspection: craft sessions, relaxation in the sensory room, massage as well as outings to the local town... music sessions with percussion instruments... garden.
Only basic activities like crafts, sensory room, music and outings, no dedicated coordinator or specialist therapeutic programmes to make the role more varied.
Per 2017: craft sessions, relaxation in the sensory room, massage as well as outings to the local town and places of interest... music sessions... garden
AI Generated
Last inspected: November 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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