Working at Greenfield View Care Home
590 Gipsy Lane, Leicester, LE5 0TB
Operated by Greenfield View Ltd
30 bedsResidential homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.6/10
Key Finding
"Good training and staff feeling valued, but stretched staffing, poor safety checks, and limited activities hold it back."
Safety & Risk
3/10
✕
Medicines management required improvement... medicines classified as ‘high risk’ did not have an associated care plan or risk assessment... registered manager had not reported safeguarding incidents to us, as required
Staff Culture
6/10
✓
Staff spoke positively about working for the provider... 'I’m happy working here; I feel valued.'
Staffing Levels
4/10
!
We were not fully assured that staffing levels were sufficient to meet people’s care and safety needs... staffing levels were raised by some staff as being a concern. Staff told us they struggled at busy times
Training & Dev
6/10
✓
the training matrix showed good compliance. Staff had received a wide variety of training to meet the needs of people, and their competency had been assessed in several topic areas
Management
4/10
!
registered manager and provider were known to those living at the service and to their relatives and were described as being visible and approachable, but breach of regulation concerning the governance of the service
Programmes
3/10
✕
Feedback on activities was mixed. Some people reported feeling bored due to limited opportunities... no evidence that the activities provided reflected people’s wishes, hobbies, interests, and pastimes
Points to consider
Safety checks like risk assessments for diabetes, dialysis, and strong medicines are often missing, so care depends on staff remembering details
no risk assessment had been completed [for diabetes]... no care plan or risk assessment outlining... dialysis... ‘high risk’ did not have an associated care plan or risk assessment
Staff get stretched and rushed at busy times, especially evenings and weekends, causing waits for help
some concerns were raised about staffing levels during evenings and weekends... resulting in people having to wait at times for assistance... Staff told us they struggled at busy times
No proper activities programme or coordinator, just basic stuff like colouring or chair exercises, leaving people bored
Feedback on activities was mixed. Some people reported feeling bored due to limited opportunities... ‘Nothing. They [staff] give me colouring books.’... recruiting a group of volunteers to lead on activities
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews