Working at Greenbanks Care Home
29 London Road, Liphook, GU30 7AP
Operated by Buckland Rest Homes Limited
30 bedsResidential homes
Workplace Score
4.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.4/10
Key Finding
"Staff and leaders share a positive compassionate culture with enough staff and good training, but no registered manager yet and medicines record problems hold it back."
Safety & Risk
4/10
!
We found concerns around people’s medicines optimisation and safe and effective staffing which resulted in 2 breaches... weaknesses with the controlled drugs (CD) records.
Staff Culture
6/10
✓
Staff and leaders demonstrated a positive, compassionate, listening culture that promoted trust and understanding between them and people using the service.
Staffing Levels
5/10
!
Staff told us there were enough staff to meet people’s needs. Staff told us they did not feel rushed.
Training & Dev
5/10
!
Staff told us they had received training to carry out their roles. One staff member told us “I get lots of training and if I want more, I can ask.”
Management
2/10
✕
The service manager was currently going through the registration process to become the registered manager.
Programmes
3/10
✕
People told us there were lots of activities in the home including, bingo, nail painting, arts and crafts, chiropody and hairdressing.
Points to consider
No permanent manager in place yet, as the service manager is still going through the registration process.
The service manager was currently going through the registration process to become the registered manager.
Ongoing problems with medication records and controlled drug storage that their checks missed.
weaknesses with the controlled drugs (CD) records and whilst medicines optimisation audits had been undertaken by the provider, the audits had not identified our concerns with the controlled drugs (CD) storage and records.
Only basic activities like bingo, arts and crafts, and nail painting with no coordinator or special programmes.
lots of activities in the home including, bingo, nail painting, arts and crafts, chiropody and hairdressing.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2024
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews