Working at Greenacres

There were a range of measures in place to safeguard people from the risk of abuse. The service had a system in place to record and monitor any accidents or incidents with learning discussed in meetings.

Staff morale was high, and staff told us they were supported, and their views were listened to in planning for ongoing development and improvement of the service.

Suitable numbers of trained staff were employed to support people which meant that they were supported by a consistent staff team who knew them well.

People were supported by staff who were trained for the role they were employed to perform. This included specialist training in areas relevant to the people they supported.

People had opportunities to take part in activities they enjoyed, and these were planned according to the individual's choices. They encourage access to the local community like cafes and golf course, menu planning and cooking.