Working at Greenacres Residential Care Home
Green Lane, Wigan, WN6 0TS
Operated by Croftwood Care UK Limited
40 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff feel supported by approachable management and enjoy a good team culture, but basic activities and standard training hold it back."
Safety & Risk
7/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections and making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: The staff we spoke with told us there was a good culture amongst staff and they felt well supported in their roles.
Staffing Levels
6/10
✓
There were enough staff to care for people safely, with staff receiving additional infection control training during the pandemic.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: We found staff received sufficient training, supervision and induction to support them in their role.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff spoke positively about management at the home and said the manager was supportive and approachable.
Programmes
5/10
!
Per 2018 comprehensive inspection: There were a range of different activities available [...] bingo, crafts/games, book club and board games.
Points to consider
Only basic activities like bingo, crafts and entertainers, no coordinator or special programmes to vary your day.
Per 2018: bingo, crafts/games, book club and board games.
Just standard training like moving and handling and safeguarding, no specialist courses or funded qualifications.
Per 2018: staff had received training in areas such as moving and handling, safety, safeguarding, infection control, first aid.
Staffing levels are enough but staff say they manage, nothing extra for unhurried care.
Per 2018: 'We manage with three staff at night.' 'I think staffing is okay.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews