Working at Greenacres

People were safe because there were effective risk assessments in place, and systems to keep them safe from abuse or avoidable harm... evidence of learning from incidents.

Throughout the inspection we observed an overwhelming sense of family within the home. Staff felt valued and enabled to contribute to the development of the service.

The registered manager provided stable leadership and effective support to the staff. They worked well with staff to promote a caring and inclusive culture within the service.

The registered manager was supported by the provider to make improvements to the service. We saw that virtual reality equipment had been purchased to support people... over half of people using the service had used it.