Working at Greenacres - Care Home with Nursing Physical Disabilities

Managers missed spotting some incidents as safeguarding concerns and did not update all risk assessments.

there had been three incidents that had not been identified by the governance systems as safeguarding concerns.

No activities coordinator or varied programmes mentioned, so the role is mostly routine personal care.

There were some aspects of choice and control that had not always been explored with people. For example, if they wanted their bedroom door open or if they wanted to access the bar area outside of activity times.

Recruitment checks missed full work history on some staff.

We found some occasions where staffs full employment history had not been explored prior to them starting work.