Last updated: 9 February 2026
"Approachability from managers and a happy team atmosphere, but occasional waits for assistance and medicine record gaps need attention."
Improvements required to medicine records to ensure accurate information on allergies and signed changes; risks not always assessed (2018); strong infection control, PPE, testing (2020).
Staff described the home as a 'happy home' and said there was a 'nice atmosphere'... Staff were confident that they could speak with the registered persons if they had any concerns. Per 2018 comprehensive inspection.
The provider had ensured there was enough staff on duty to provide safe care... People told us that occasionally they had to wait for assistance. Per 2018 comprehensive inspection.
Staff had received sufficient training including National Care Certificate, refresher training, dementia care, and were encouraged to study for nationally recognised qualifications. Per 2018 comprehensive inspection.
There was a registered manager who promoted a positive culture... Staff told us they thought the registered manager and the owner were approachable and listened to them. Per 2018 comprehensive inspection.
A member of staff was employed to lead on coordinating activities for six days a week, including crafts, entertainers, animal therapy, movement to music, one-to-one sessions. Per 2018 comprehensive inspection.
Staffing is adequate but residents sometimes wait for help, so shifts can feel busy at times.
People told us that occasionally they had to wait for assistance, but felt it did not significantly impact on their care. Per 2018 comprehensive inspection.
Medicine records had gaps like allergies not always listed and changes not signed off properly.
We observed three MARs did not always reflect people's allergies... three MARs where the administration details had got written changes and these had not been signed and dated. Per 2018 comprehensive inspection.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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