Working at Greenacres Care Home
Fieldside, Scunthorpe, DN17 4HL
Operated by Worcester Garden Limited
39 bedsResidential homes
Workplace Score
3.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.1/10
Key Finding
"Mixed staff morale and inconsistent staffing, but no registered manager and training gaps for specific needs like diabetes hold it back."
Safety & Risk
3/10
✕
Risks associated with people's care had not always been managed effectively... This was a continued breach of regulation 12(1).
Staff Culture
4/10
!
Staff did not always feel listened to or supported and there were mixed messages from staff about morale. Some staff told us, 'Morale is low and they [staff] are all pushed to the limits,' other staff told us, 'Moral is much better than it was a year ago.'
Staffing Levels
4/10
!
Staff told us, 'We do not get time to spend with people' and 'Some days we have enough and some days we are really short.'
Training & Dev
2/10
✕
Staff had not received the appropriate training to support the needs of people living at the home. For example, no training was provided to support people who had diabetes or required catheter care.
Management
2/10
✕
The service had been without a registered manager since October 2021. At the time of our inspection a manager had been recruited and had started working for the service, however, they had not applied to the CQC to register.
Programmes
/10
✕
Points to consider
No permanent manager in post, even though one has started they are not registered yet.
The service had been without a registered manager since October 2021. At the time of our inspection a manager had been recruited and had started working for the service, however, they had not applied to the CQC to register.
Training gaps for specific needs like diabetes and catheter care, and no regular performance reviews.
Staff had not received the appropriate training to support the needs of people living at the home. For example, no training was provided to support people who had diabetes or required catheter care... Staff did not receive regular appraisals of their performance.
Staff often stretched and short staffed on some days, rushing around without time for person-centred care.
People told us they did not think there was enough staff... 'They [staff] are rushing around and don't have time for us'... Staff told us, 'We do not get time to spend with people' and 'Some days we have enough and some days we are really short.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews