Working at Greenacre Park
2 Elmdon Drive, Leicester, LE5 0BN
Operated by Greenacre Park Health Care Limited
28 bedsNursing homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Strong safety culture and good training, but no permanent manager and agency staff disrupting care continuity hold it back."
Safety & Risk
8/10
✓
The provider had a proactive and positive culture of safety... Staff managed medicines well. Notable improvements had been made to medicines management with one administrative improvement required [immediately addressed].
Staff Culture
6/10
✓
Staff spoke positively of the support they received from the management team, who were visible, accessible and approachable. One staff member said of the improvements... they were like ’night and day’.
Staffing Levels
5/10
!
There were enough staff with the right skills, qualifications and experience to care for people... We did receive some feedback regarding the use of agency staff. We were told people’s continuity of care was interrupted.
Training & Dev
7/10
✓
Managers made sure staff received training and regular supervisions to maintain high-quality care. External trainers were also commissioned to provide training on diabetes management, oral healthcare and mental capacity act training.
Management
3/10
✕
At the time of our assessment there was not a registered manager in post. A temporary manager had been in post since December 2024 and was now in the process of applying to be the registered manager.
Programmes
6/10
✓
An activities co-ordinator provided a range of activities for people including engaging with the local community and staff encouraged and supported people to participate.
Points to consider
No permanent manager in place yet, only a temporary one applying after months in post.
At the time of our assessment there was not a registered manager in post. A temporary manager had been in post since December 2024 and was now in the process of applying to be the registered manager.
Adequate staffing levels but some agency workers used, interrupting continuity with residents.
We did receive some feedback regarding the use of agency staff. We were told people’s continuity of care was interrupted because these staff did not have established relationships with people.
Activities programme is regular with a coordinator and community outings but no specialist or innovative approaches mentioned.
An activities co-ordinator provided a range of activities for people including engaging with the local community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews