Working at Green Willow Care Home
21/23 Vicarage Lane, Littlehampton, BN16 2SP
Operated by Green Willow Care Limited
31 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Supportive leadership, high staff morale and strong safety with varied activities, but limited evidence on staff retention and specialist training."
Safety & Risk
8/10
✓
The manager had clear procedures for infection prevention and control in place, which were understood and followed by staff. All staff had received additional training in infection prevention and control (2021).
Staff Culture
7/10
✓
Staff felt well supported. All staff had completed wellbeing assessments... Staff said this had really helped them to understand one another and had brought them closer as a team.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: Rotas demonstrated that shifts were filled with the required number of staff. People told us there were enough staff available.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received an induction before commencing work, regular training and were supported to progress at the service.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager demonstrated good leadership and staff morale was high. Staff told us they were well-supported and confident they would be listened to.
Programmes
7/10
✓
Per 2019 comprehensive inspection: The service offered a wide range of activities including exercises, games, puzzles, trips out, entertainers, massage and aromatherapy funded by home, local mother and baby group.
Points to consider
Staff numbers cover all shifts fine, but no word on staff sticking around long-term or using hardly any agency workers.
Per 2019 comprehensive inspection: Rotas demonstrated that shifts were filled with the required number of staff. People told us there were enough staff available and they attended quickly if needed.
Staff get regular training and some support to get better, but no specialist courses or paid qualifications mentioned.
Per 2019 comprehensive inspection: Staff received an induction before commencing work at the service. Staff received regular training and were supported to progress at the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews