Working at Green Park Care Home

Not enough staff at times especially overnight, leaving others unsupervised during hoist care.

Not all the time, there are only two staff members and some residents need hoisting so there is no one left with other residents.” and “night time doesn’t seem to have as many.”

Medication errors like not giving time-sensitive meds on time and poor records for hidden medication.

We reviewed the records for one person who was prescribed time-sensitive medications and identified these were not consistently administered as prescribed with many gaps. The use of covert medication was not always clearly documented.

New manager is making changes but oversight missed unclean areas, medication problems and hazards.

Governance systems in place reviewed aspects of the service, however, some of the findings of this assessment had not been identified.