Working at Green Lodge
Billingham, Stockton-on-Tees, TS23 1EW
Operated by Indigo Care Services Limited
55 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Staff feel supported by management in a friendly atmosphere with safe practices, although staffing lacks long-term retention and activities are basic."
Safety & Risk
7/10
✓
Medicines were managed safely. The provider had effective systems in place to safeguard people from the risk of abuse. Accidents and incidents were analysed.
Staff Culture
6/10
✓
Staff felt supported by the management team. The atmosphere in the home was friendly and inviting, we saw and heard lots of laughter.
Staffing Levels
6/10
✓
There were enough staff available to assist people. People we spoke with said, 'There are enough staff, they are lovely girls.'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff had received training to carry out their role and received regular supervision. Staff competency was reviewed.
Management
6/10
✓
Staff felt supported by the management team. The registered manager was open and honest with us about the service.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People had regular access to activities including bingo, reminiscent games, exercises, arts and crafts, pub nights, and community outings via mini bus; activity coordinator present.
Points to consider
Staffing is adequate but nothing special, with no details on staff staying long-term or low agency use.
There were enough staff available to assist people. People we spoke with said, 'There are enough staff...'
Only standard training and supervision, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff had received training to carry out their role and received regular supervision.
Activities are regular but basic like bingo, crafts and outings, with no special innovative programmes.
Per 2019 comprehensive inspection: People had regular access to activities. These included bingo, reminiscent games, exercises, arts and crafts and pub nights.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2020
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews