Last updated: 10 February 2026
"Strong leadership and a proud, happy team ensure safety and support, although staffing relies on flexible shift cover and activities lack a dedicated coordinator."
Staff had a clear understanding of safeguarding people. Care and support was planned and delivered in a way that ensured people were safe, without restricting their freedom. People medicines were managed in a safe manner.
It was clear staff shared this vision and were proud to work for the service. Comments included, 'I love working with the people that stay here', 'It is a very worthwhile job.'
The service had enough staff. If required the registered manager and other staff were flexible to cover shifts to ensure people's needs were met.
Staff were trained to work effectively with people. Staff told us how they were supported by management to access training and progress within their role. Some staff had become 'champions' in particular areas.
The registered manager led by example, putting people first and focusing on good outcomes for people. We observed the registered manager to have a great relationship with people within the service and they knew them extremely well.
They were involved in lots of activities which they were able to choose, including swimming, trips to the seafront and the cinema.
Staffing is adequate but manager and other staff sometimes have to cover shifts flexibly.
The service had enough staff. If required the registered manager and other staff were flexible to cover shifts to ensure people's needs were met.
Activities include outings and games but no dedicated coordinator or specialist programmes mentioned.
They were involved in lots of activities which they were able to choose, including swimming, trips to the seafront and the cinema.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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