Last updated: 9 February 2026
"Staff receive good training, regular supervision and feel well supported in a positive team culture, but no permanent manager holds it back."
Overall, medicines were well managed, and we did not find any medication errors. However, we found medication records for the application of prescribed creams needed improvement.
Staff told us they felt well supported by the managers and they were approachable. Staff also reported a good culture between the team.
We found there was enough staff to support people safely. We found staff were mostly well deployed to meet the needs of people.
Managers ensured staff received training and regular supervision to maintain high-quality care. Staff had received relevant training to do their jobs safely and their competencies were regularly assessed.
The manager had applied to register with the Care Quality Commission.
There was a programme of activities which included outings and events happening at the home. We received mixed feedback from people and relatives about activities.
No permanent manager in post yet, the current one has only applied to register.
The manager had applied to register with the Care Quality Commission.
Staffing is adequate and safe but nothing special, with staff mostly well deployed and no details on team stability or agency use.
We found there was enough staff to support people safely. We found staff were mostly well deployed to meet the needs of people.
Activities programme runs with outings, bingo and community links but residents gave mixed feedback on it.
We received mixed feedback from people and relatives about activities. During our visits we confirmed activities were taking place and there was a programme of activities which included outings and events.
AI Generated
Last inspected: September 2021
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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