Last updated: 10 February 2026
"Supportive open-door manager and family-like team culture, although basic activities mean mostly routine personal care."
2022 IPC inspection: Assured provider using PPE effectively, up-to-date policies, trained infection control champions; 2020: Medicines managed safely, risks assessed.
Per 2020 comprehensive inspection: 'Staff culture was positive... we are like a family and help each other... good team work.'
Per 2020 comprehensive inspection: 'The provider had enough staff on duty... Staff told us there were enough staff.'
Per 2020 comprehensive inspection: Staff completed induction, shadowed experienced staff, had ongoing training relevant to roles.
Per 2020 comprehensive inspection: Staff complimentary of registered manager, 'Has an open-door policy, he listens, and I think he is honest.'
Per 2020 comprehensive inspection: 'range of activities... crafts, games, puzzles, musical events and pampering sessions.'
Only basic activities like crafts, games and pampering, so the role is mostly routine personal care.
crafts, games, puzzles, musical events and pampering sessions.
Staffing is adequate but nothing special, just enough staff to cover shifts.
The provider had enough staff on duty with the right skill mix to keep people safe. Staff told us there were enough staff.
Only standard induction and basic training, no specialist courses or funded qualifications.
Staff completed an induction and shadowed experienced staff before working alone. Staff had ongoing training relevant to their roles.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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