Last updated: 10 February 2026
"Staff feel like a family with good morale and a supportive manager, but no activities coordinator means care staff handle basic programmes alongside their duties."
Medicines were stored, managed and administered safely. Staff had completed safeguarding training... The registered manager had made appropriate referrals to the safeguarding team.
Staff comments included, 'We care for each person as though they are our own relatives,' 'I love the residents here and we all feel like a family.' Staff morale was good.
There were enough staff on duty to care for people safely. People... told us they felt there were enough staff on duty.
Staff were receiving appropriate training... in-depth training programme which included health and safety, first aid, safeguarding adults, medication... Training plans showed staff were up to date.
Everyone spoke highly of the registered manager/provider who they said was approachable and supportive.
The service did not employ an activities co-ordinator but the care staff on duty provided people with a range of in-house activities. In addition, special occasions were celebrated... and entertainers visited.
No activities coordinator, so care staff handle basic in-house activities, entertainers, and trips on top of their duties.
The registered manager told us the service did not employ an activities co-ordinator but the care staff on duty provided people with a range of in-house activities. In addition, special occasions were celebrated throughout the year and entertainers visited the home on a regular basis.
Staffing is adequate with enough on shifts to meet needs, but nothing extra like low agency use or stable long-term team mentioned.
There were enough staff on duty to care for people safely. People who used the service and their relatives told us, they felt there were enough staff on duty. This was confirmed by the staff we spoke with who told us there were enough staff on every shift.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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