Working at Green Gables
6 Northdown Avenue, Margate, CT9 2NL
Operated by Green Gables Care Limited
18 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Managers are highly praised by staff and relatives with a warm homely culture, but some staff training is overdue and medicated creams not always recorded on charts."
Safety & Risk
6/10
✓
Where people were prescribed medicated creams, staff did not always record they had given these on the medicine administration record and we have made a recommendation about this.
Staff Culture
7/10
✓
A member of staff told us, 'I have 100% faith in them. They are very good with the staff and the residents. I can't speak highly enough of them.' Another staff member said of the atmosphere at the service, 'It feels very homely, very warm, very friendly.'
Staffing Levels
6/10
✓
People told us there were enough staff to meet their needs and that they did not have to wait very long when they needed support. Staff told us they thought there were enough staff working at the service and that they had time to carry out all their duties.
Training & Dev
5/10
!
Training records showed staff undertook training in... However, the training matrix showed that not all staff were up to date with all training they were expected to complete.
Management
7/10
✓
People, relatives and staff all spoke positively of the registered manager. A relative said, 'They definitely know what they are doing, both [registered and deputy manager] are marvellous.' A member of staff said, 'I have 100% faith in them. They are very good with the staff and the residents.'
Programmes
5/10
!
People had access to a range of social and leisure activities... Records showed other activities included quizzes, gentle exercises, visiting performers and trips out.
Points to consider
Some staff are behind on their required training, even though the manager is chasing them to catch up.
the training matrix showed that not all staff were up to date with all training they were expected to complete. We saw the registered manager had written to each member of staff who was behind with their training.
Activities are basic like quizzes, exercises, and trips out with no dedicated coordinator or specialist programmes.
Records showed other activities included quizzes, gentle exercises, visiting performers and trips out.
Staff do not always record medicated creams on the medication charts, even though daily notes show they were given.
staff did not always sign them [MAR charts for creams]. Daily records completed by staff showed the medicine had been given.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews