Last updated: 10 February 2026
"Staff feel well supported in a positive culture with strong management and good training, but activities lack specialist programmes and staffing is adequate without extras."
Risk assessments were in place... Risks were managed safely and updated when required. Nursing staff had been trained to administer medicines and their competency to do so had been checked. Staff had received training in safeguarding.
Staff told us they felt well supported at the service. One member of staff said, 'We have a good team and we all work well together.' We found there was a positive culture at the service.
The registered manager told us they had recruited enough staff and did not use agency staff. People told us they felt there was enough staff to support them.
The registered manager accessed a number of training resources... External trainers supplied by the NHS had recently been supporting staff with training on dysphagia and sepsis awareness. Staff were supported with meetings and regular supervision.
The registered manager had been successful in driving improvements at the service. Systems had been put in place to monitor the service and improve outcomes for people. Staff told us they felt well supported.
The registered manager had employed an activities member of staff. They were very knowledgeable... One person showed us their nails... Another person told us how they planned to make pom poms today.
There is an activities person doing one-to-one things like nail care and pom poms, but no specialist programmes or creative innovations to make days more fulfilling.
the activity person did one to one activity with them. One person showed us their nails and told us how nicely the staff had cut and shaped these for them. Another person told us how they planned to make pom poms today.
Staffing is enough to meet needs with no agency workers, but nothing extra like staff saying workloads are light or long team stability.
The registered manager told us they had recruited enough staff and did not use agency staff. One person said, 'It feels like there is enough staff.'
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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