Last updated: 10 February 2026
"A stable compassionate team with low staff turnover and strong safety practices, but inconsistent recording of new staff skills checks during induction."
All staff had a good understanding of their responsibility to keep people safe... Risks relating to people's safety were assessed, monitored and known by staff... Any medicine errors were investigated... Records showed the actions staff had taken.
Staff told us they felt trained and supported... low turnover of staff... Staff were compassionate... 'It's very rewarding.'... Regular staff meetings were held to share information, raise concerns and reflect on practices.
There were sufficient numbers of staff available... People were supported by a consistent and established staff team... Relief staff were available if there were any unplanned staff shortages.
Staff had a good understanding of people's needs and had been trained to carry out their role... An induction programme was available for new staff... regular opportunities to receive informal and formal supervision meetings and annual appraisal.
The registered manager and deputy manager overviewed the quality of the service... Regular internal monitoring and checks took place... Any shortfalls or areas of concern found in the checks were acted on but not consistently recorded.
The home had piloted and extended the implementation of an activities coordinator... Activities provided had included crafts, pet therapy, baking and exercise groups.
Staff skills checks during probation and induction were not always fully recorded, so new staff training oversight is inconsistent.
We identified the staff competencies observations were not consistently recorded to demonstrate that staff met the required standards of care especially during their induction and probation period.
Only standard induction, supervision and basic training with no specialist courses or funded qualifications mentioned.
An induction programme was available for new staff. New staff were given the opportunity to shadow experienced staff, undertake training and understand the home's systems and processes... regular opportunities to receive informal and formal supervision meetings.
Activities are regular with a coordinator doing crafts, pet therapy and baking but no specialist programmes or staff trained in advanced therapies.
Activities provided had included crafts, pet therapy, baking and exercise groups. The activities coordinator also assisted people with their reablement therapy.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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