Last updated: 9 February 2026
"Supportive managers and excellent infection control create a valued staff culture with good training, although limited activities and COVID staff pressures are drawbacks."
Per 2022 targeted inspection: appointed infection control lead who had implemented further policies related to infection control and provided individual tailored training to staff. We saw evidence that staff had conducted a research project into the impact of the covid-19 pandemic on mental health.
Per 2018 comprehensive inspection: Staff said the registered manager and deputy manager were supportive and approachable. Staff said that the effort and contribution each staff member made... was recognised and valued.
Per 2022 targeted inspection: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. Per 2018: There were sufficient numbers of experienced and trained care staff on duty.
Per 2018 comprehensive inspection: Staff received refresher training in a timely way so they were supported to keep up-to-date with best practice in supporting people with mental health needs. Per 2022: infection control lead... provided individual tailored training to staff.
Per 2018 comprehensive inspection: Staff said there was always an 'open door' if they needed guidance from any of the senior staff. They said the registered manager and deputy manager were supportive and approachable.
Per 2018 comprehensive inspection: Activities, including accessing the community, suited people's individual likes and dislikes and were tailored to their capabilities and motivation.
No activities coordinator or structured programmes mentioned, just basic community outings, so the job is mostly routine personal care.
Per 2018 comprehensive inspection: Activities, including accessing the community, suited people's individual likes and dislikes and were tailored to their capabilities and motivation.
Adequate staffing but COVID-related staff pressures needed special measures to manage.
Per 2022 targeted inspection: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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