Last updated: 10 February 2026
"Staff feel supported by managers and enjoy a positive family culture, but staffing lacks strong retention and activities need a dedicated coordinator."
People were protected from avoidable harm as staff received training and understood how to recognise signs of abuse... Medicines were administered and managed safely
There was an inclusive, relaxed and positive culture within the home... A member of staff told us, 'It's a home from home... We are a family'
The service had enough staff on duty to meet people's needs. The registered manager told us that they regularly checked the staffing levels
Staff received training and supervision and they were confident in their role... supported to undertake health and social care diplomas
Staff spoke positively about the management team and felt supported. One staff member said, 'I really feel I want to do the best for them [the registered manager]'
Group and individual activities were provided... trips to the sea side, farm, theatre and cinema... Zumba Gold sessions
Staffing is sufficient to cover shifts but no details on low staff turnover or rare use of agency workers
The service had enough staff on duty to meet people's needs
Activities offer variety like outings and Zumba but lack a dedicated coordinator or specialist therapeutic programmes
People were involved in activity plans... arts, crafts and music activities there are various trips
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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