Last updated: 10 February 2026
"Consistent staffing with long-serving team members and a supportive culture, but no registered manager and incorrect medicines stock records are major issues."
Nine different medicines in total were sampled against a stock check. Seven of the medicines had incorrect stock amounts recorded.
Staff were very clear they felt supported by the provider. Comments such as “I love it here.” And “We have good supervisions and training.”
Grasmere had a consistent staff team, who knew people well. Some staff had worked at Grasmere for several years and could talk about change and improvement which had happened over time.
Training had mostly been identified and provided to staff, the exception was training to support people with dementia. At the time of our visit only 3 staff were recorded as having had the training.
The provider has not registered a manager since June 2022. The current manager has been in post since the summer of 2024 and has not yet applied to register with CQC.
No permanent manager in place since 2022, current one not registered with the regulator yet.
The provider has not registered a manager since June 2022. The current manager has been in post since the summer of 2024 and has not yet applied to register with CQC.
Medication stock records often wrong, with 7 out of 9 medicines sampled having incorrect amounts.
Nine different medicines in total were sampled against a stock check. Seven of the medicines had incorrect stock amounts recorded.
Only basic training with gaps, like dementia training completed by just 3 staff.
Training had mostly been identified and provided to staff, the exception was training to support people with dementia. At the time of our visit only 3 staff were recorded as having had the training.
AI Generated
Last inspected: August 2025
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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