Last updated: 10 February 2026
"An open and transparent culture plus strong safety practices, although agency staffing and basic training are drawbacks."
All staff understood their responsibility to keep people safe from harm. Risks to people had been assessed... Medicines were well managed, and people received their medicines as prescribed.
There was an open and transparent culture within the home. People and staff were confident if they raised any issues... they would be listened to and these would be acted on.
Staff spoke positively about staffing levels... 'I feel we have enough staff. It can be busy... agency is requested.'
Per 2018 comprehensive inspection: New members of staff participated in a structured induction programme... completed the Care Certificate.
There were two managers registered at the service, both were knowledgeable and enthusiastic about the home. They felt supported within their role. Staff described working together as a team.
Per 2018 comprehensive inspection: The service employed two activities coordinators... weekly activities programme which ranged from group events such as quizzes, singing, music and movement, cooking and gardening. Outings to local attractions took place.
Staffing is adequate but relies on agency workers when people call in sick.
If staff phone in sick we cover amongst the staff team or agency is requested.
Only standard mandatory training like the Care Certificate with no specialist courses mentioned.
Per 2018 comprehensive inspection: As well as manual handling training care staff completed training about health and safety, infection control... completed the Care Certificate.
AI Generated
Last inspected: September 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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