Working at Granville House
4 Moultrie Road, Rugby, CV21 3BD
Operated by Crosscrown Limited
23 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Staff feel well supported with positive culture and engaging activities programmes, but medicines management errors affect safety."
Safety & Risk
4/10
!
People did not always receive their medicines as prescribed... Medicines were not always accurately accounted for
Staff Culture
6/10
✓
Staff gave positive feedback about working at the service. They felt well supported by the registered manager and other senior staff
Staffing Levels
5/10
!
During our inspection visit there were sufficient staff to meet people's needs. However, one staff member did not have a reference from their most recent health and social care employer
Training & Dev
5/10
!
Per 2020 comprehensive inspection: Care staff received refresher training for their roles. Regular meetings... gave staff the opportunity to discuss training and practice
Management
5/10
!
Staff felt supported by the registered manager and other senior staff. A member of staff told us, 'The manager's door is always open'
Programmes
6/10
✓
Per 2020 comprehensive inspection: Group activities were organised daily by the dedicated activities co-ordinator... days out, bingo, singers, fitness exercise groups and animals visiting
Points to consider
Medication errors like leaving a dose for self-administration and stock counts not matching records mean safety isn't reliable yet
One person required medicine to be given at specific times... the person's afternoon dose was left on a table... the total amounts did not reflect the recorded total on the MARs
Staffing is adequate but recruitment missed a reference from one worker's last job
one staff member did not have a reference from their most recent health and social care employer
Only standard refresher training with no specialist development or full coverage on things like mental capacity
Per 2020 comprehensive inspection: staff did not always demonstrate they understood the principles of the MCA
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews