Last updated: 10 February 2026
"Supportive management and positive culture where staff love coming to work, but no structured activities programme means mostly routine personal care."
The provider had suitable systems and processes... staff understood how to protect people from harm and abuse. There had been no safeguarding concerns.
One team member said, 'I love coming in to work here, it is so good here, you get time to do all the things you should'.
We judged that the service employed enough staff by day and night to meet people's needs.
Staff were appropriately inducted, trained and developed... Staff told us they received regular supervision and appraisal.
Staff told us they respected the registered manager... 'The manager is very good, very supportive, you could go to her with anything'.
People told us they enjoyed the activities, interests and hobbies on offer.
No structured activities programme or coordinator, so the role is mostly routine personal care.
People told us they enjoyed the activities, interests and hobbies on offer.
Staffing is adequate but nothing special, no evidence of great retention or minimal agency use.
We judged that the service employed enough staff by day and night to meet people's needs.
Only standard training and supervision, no specialist courses or funded qualifications.
Staff were appropriately inducted, trained and developed to give the best support possible.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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