Working at Grangewood Care Centre
Chester Road, Houghton Le Spring, DH4 4RB
Operated by Care UK Community Partnerships Ltd
50 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by management with strong safety practices, although staffing lacks stable teams and training is only standard."
Safety & Risk
8/10
✓
From 2022 IPC inspection: We were assured that the provider was using PPE effectively and safely and making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff we spoke with felt supported by the management team.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were enough staff on duty to meet the needs of the people who used the service.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff were suitably trained and received regular supervisions and appraisals.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff said they felt supported by the registered manager.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Activities included pamper days, singalongs, exercise and indoor sports, quizzes and bingo. People also took part in external activities, such as trips to Beamish Museum.
Points to consider
Staff numbers are enough for people's needs but no details on stable teams or minimal agency use.
There were enough staff on duty to meet the needs of the people who used the service.
Only standard mandatory training and supervisions with no specialist courses or funded qualifications.
New staff received an induction to the service and mandatory training was up to date. Staff were supported in their role and received regular supervisions and an annual appraisal.
Varied basic activities like quizzes, bingo and outings but nothing specialist or innovative.
Activities included pamper days, singalongs, exercise and indoor sports, quizzes and bingo. People also took part in external activities, such as trips to Beamish Museum.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews