Last updated: 10 February 2026
"Staff feel supported by brilliant management and enjoy the positive culture, but uncertain staff retention and basic activities without a coordinator hold it back."
Staff had received recent training in infection prevention and control; premises clean; assured on PPE use, testing, social distancing, outbreak management.
Per 2018 comprehensive inspection: 'Staff told us they enjoyed working... spoke positively about the culture and management... encouraged to openly discuss any issues'.
Per 2018 comprehensive inspection: 'There were sufficient staff available... enough staff on duty, we work as a team'.
Per 2018 comprehensive inspection: Staff induction robust with shadowing; trainings included dementia, MCA/DoLS, medication; regular supervisions and appraisals.
Per 2018 comprehensive inspection: Staff said 'The manager is brilliant and always attentive... listens to me' and 'The manager is great, she listens... regular staff meetings'.
Per 2018 comprehensive inspection: Range of activities including board games, exercises, entertainers, outings, church visits, seasonal events, coffee mornings.
Staffing levels are enough to meet needs, but no details on agency use or staff staying long-term.
Per 2018 comprehensive inspection: 'there were enough staff available to meet people's needs and to keep them safe'
Activities are a basic mix of games, outings and entertainers with no dedicated coordinator.
Per 2018 comprehensive inspection: 'A range of activities were on offer... board games, reading, exercises, visiting entertainers and outings'
Training covers standard topics and some dementia work, but no funded qualifications or career progression paths.
Per 2018 comprehensive inspection: 'Training provided included manual handling, first aid, medication, fire safety... dementia'
AI Generated
Last inspected: October 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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