Last updated: 10 February 2026
"Strong leadership, positive team culture and good training, but medicines storage temperature was not monitored."
Per 2017 comprehensive inspection: Medicines managed safely overall, but 'the provider did not monitor the temperature of the medicines storage area.'
Per 2017 comprehensive inspection: 'I love working here, it's so rewarding... best manager we've had. You can talk to all the managers about anything... We all trust each other and work well as a team.'
Per 2017 comprehensive inspection: 'Our high level of staff means staff have time to develop relationships, and have plenty of time to support individuals.'
Per 2017 comprehensive inspection: Twenty two care staff had either attained or were working towards a Diploma in Health and Social Care.
Surveys praised the staff and management... Comments included, “We have every confidence in the home and feel it is very well led” and “The quality of care is first class.” The service had received a South West Manager’s Network Award for Health and Wellbeing.
Per 2017 comprehensive inspection: Activities champion and 'The Three Wishes Campaign' to fulfil wishes, animal visits, community trips, gardening, entertainers.
Medication storage temperature was not checked, leaving a small gap in safe medicine handling.
we found the provider did not monitor the temperature of the medicines storage area.
AI Generated
Last inspected: May 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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