Working at Grange Lea Care Home
North Road, Newcastle Upon Tyne, NE20 9UT
Operated by Grange Lea Ltd
20 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"A proud, stable staff team with strong safety systems, but standard training without specialist courses and no dedicated activities person."
Safety & Risk
8/10
✓
Per 2020 comprehensive inspection: 'Systems were in place to safeguard people from abuse... Risks were assessed... Positive risk taking was encouraged... safe system... for medicines.' Per 2022: assured on IPC, PPE, testing.
Staff Culture
8/10
✓
Per 2020 comprehensive inspection: 'Grange Lea is a wonderful place to work... We are truly blessed with amazing and kind staff... Staff spoke with pride about... going the extra mile.'
Staffing Levels
7/10
✓
Per 2020 comprehensive inspection: 'People were cared for by a consistent and stable staff team who knew people well... There were enough staff on duty to meet people's needs.' Per 2022: home fully complemented.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: 'Staff told us there was sufficient training to enable them to meet people's needs. This was confirmed by training records. A supervision and appraisal system was in place.'
Management
6/10
✓
Per 2020 comprehensive inspection: 'A range of audits and checks were carried out to monitor the quality and safety of the service. Timely action was taken if shortfalls were found.'
Programmes
6/10
✓
Per 2020 comprehensive inspection: 'People were supported to continue their hobbies both within and outside of the home. There were close links with local schools, churches and businesses... arts and crafts sessions... pet visits.'
Points to consider
Just standard training and staff check-ins, no specialist courses or funded qualifications.
Per 2020 comprehensive inspection: 'Staff told us there was sufficient training to enable them to meet people's needs. This was confirmed by training records.'
Varied hobbies and outings with community links, but no dedicated activities person or special programmes.
Per 2020 comprehensive inspection: 'People were supported to continue their hobbies both within and outside of the home. There were close links with local schools, churches and businesses.'
Decent management with audits and openness to ideas, but no hands-on leader praised for support or new ideas.
Per 2020 comprehensive inspection: 'A range of audits and checks were carried out... Timely action was taken if shortfalls were found... culture of continuous improvement.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews