Working at Grange Hill House Residential Home

Managers aren't checking things closely enough, so audits miss problems and care plans stay out of date

Audits were not effective in identifying where actions were needed to improve the assessment and monitoring of risks

Some risks like choking on thin drinks or falls from windows aren't fully covered in records or checks

one person needed their drinks thickened... the person's care plan had not been updated... weekly checks of window restrictors had not identified that restrictors were not fitted with the correct tamper proof screws

Only standard training like safeguarding and medication is mentioned, no specialist courses or funded qualifications

Staff told us they received regular training on safeguarding. Staff had completed medication training and had their competencies assessed