Working at Grange Cottage Residential home for Elderly Persons
Albert Road, Grange Over Sands, LA11 7EZ
Operated by Mrs Charlotte Rose Ozanne
9 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Strong on-site management and a family-like team culture, but no structured activities programme and some unreported accidents hold it back."
Safety & Risk
6/10
✓
All IPC measures assured safe incl. testing, PPE, hygiene (2021); medicines safe but 'four incidents... not been notified about' (2018)
Staff Culture
8/10
✓
Per 2018: staff told us 'I like working here it's a really good team and very friendly, it's like a family'; felt supported and listened to
Staffing Levels
6/10
✓
Per 2018: 'sufficient numbers of staff to meet people's needs' and 'staff felt that staffing levels were sufficient'; very experienced staff team (2021)
Training & Dev
6/10
✓
Per 2018: 'staff training was ongoing... sufficient training... induction programme, regular supervision, appraisal and ongoing training'
Management
8/10
✓
Provider moved into spare room in the home to be on site and available for staff (2021); staff say 'like a family' and 'registered manager is brilliant' (2018)
Programmes
4/10
!
Per 2018: 'supported to access activities... pastimes of their choice... social activities in the local community... resident pet cat'
Points to consider
No activities coordinator or structured programme, so the role is mostly routine care with basic hobbies and a pet cat.
Per 2018: 'People were supported to access activities that were made available to them and pastimes of their choice... resident pet cat'
Only standard training and supervisions, no specialist courses or funded qualifications.
Per 2018: 'staff had received sufficient training to safely support... induction programme, regular supervision, appraisal'
Some accident records were not sent to the regulator on time.
Per 2018: 'four incidents that we had not been notified about'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews