Working at Grange Cottage Residential Home
6 Grange Road, Sutton, SM2 6RS
Operated by Grange Cottage Limited
33 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Supportive managers with regular supervision and extra staff training, but quality checks missed minor issues like medication storage and infection control."
Safety & Risk
6/10
✓
During our inspection we identified that some unsafe practices were in place regarding the storage of topical creams. This was addressed immediately by the registered manager and made safe.
Staff Culture
7/10
✓
The managers are very supportive, and we can talk to them at any time about any issues. They are accessible at any time even at the weekends…We get supervision every 3 months. I find it helpful.
Staffing Levels
6/10
✓
The service had enough staff to provide effective support at the service and when on trips out in the community.
Training & Dev
7/10
✓
We saw that many of the care staff had also completed additional training on moving and handling, diabetes awareness, falls prevention, end of life care, person centred care and the Mental Capacity Act 2005.
Management
5/10
!
There were governance systems in place to review the quality and safety of the service. Unfortunately, at the time of our inspection these systems had missed some minor improvements required.
Programmes
6/10
✓
A full activities programme was in place to ensure people were stimulated and there had been an increase in opportunities to visit local amenities in the community.
Points to consider
Managers quality checks missed small issues like medication storage and infection control updates.
governance systems had missed some minor improvements required... improving the storage of topical creams... updating infection prevention and control risk assessments to be in line with current practice.
Staffing levels are adequate but a number of new staff means the team has less shared experience.
Since our last inspection there had been a number of new staff employed.
Small medication storage issues were found and fixed straight away.
some unsafe practices were in place regarding the storage of topical creams. This was addressed immediately by the registered manager and made safe.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews