Last updated: 10 February 2026
"Staff feel well supported with low turnover, strong training and safety measures, although activities remain basic and limited."
Positive Behaviour Support (PBS) plans were used to identify possible triggers... Staff were able to describe the strategies they used for each person and had completed training in PBS. We saw staff had successfully supported one person to reduce their self-harming behaviours.
Members of staff said they were able to contribute any ideas or concerns to team meetings and individual supervisions. They felt able to speak with the service manager at any time if they needed to.
There was a regular staff team and low staff turnover. People had individually commissioned staff support, which was reflected on the rota.
Staff were supported to enrol as trainee nursing assistants and on further education courses in health and social care. This assisted staff career progression and staff retention. New training had been sourced for additional topics including mental health, alcohol misuse, self-harm and relationships.
Staff said they felt very well supported by the service manager, nurses and registered manager. Regular supervision and team meetings were held, with staff being able to raise any ideas or issues that they had.
People were supported to plan the activities they wanted to do each week, although these had been affected by the COVID-19 pandemic. On-line activities had been developed... bingo and exercises.
Activities are basic like weekly planning, online bingo, and community outings with no dedicated coordinator or special programmes to vary your day beyond personal care.
People were supported to plan the activities they wanted to do each week, although these had been affected by the COVID-19 pandemic. On-line activities had been developed with other homes during the pandemic for example, bingo and exercises.
AI Generated
Last inspected: January 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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