Last updated: 10 February 2026
"Staff feel supported by an approachable manager with safe practices, but basic staffing, training, and activities hold it back."
Medicines were safely managed... Staff had received training in the safe administration of medicines and had their competencies checked... Staff were confident in raising any safety concerns they had about people's care.
Staff were positive about the registered manager... One member of staff said, '[Registered Manager] is very approachable and supportive in both my work and personal life.' Another... 'I am happy with [Registered Manager]. If I had a problem I could go and speak with her.'
People and their relatives told us staff provided safe care and there were enough staff to meet people's needs.
Staff received an induction when they first started to work at the home. The registered manager had systems in place to monitor ongoing staff training and staff were prompted when refresher training was needed.
Staff were positive about the registered manager and felt that they had the skills needed to manage the home. One member of staff said, '[Registered Manager] is very approachable and supportive in both my work and personal life.'
There was a weekly activity plan in place... We saw a number of people chose to join in an exercise class... They do get people in from outside, singers... staff supported people to access the local shops.
Staffing levels are enough to get the job done but nothing more, with no details on agency use or staff staying long-term for manageable workloads.
People and their relatives told us staff provided safe care and there were enough staff to meet people's needs.
Only basic induction, refresher training, and supervision offered, no specialist training or funded qualifications to build skills.
Staff received an induction when they first started... systems in place to monitor ongoing staff training and staff were prompted when refresher training was needed.
Weekly activities list with exercise, singers, and shop trips, but no specialist programmes or coordinator to make care work more varied and fun.
There was a weekly activity plan in place... exercise class... singers and such... supported people to access the local shops.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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