Working at Grand View Care Home

Staffing levels are enough to get the job done but nothing more, with no details on agency use or staff staying long-term for manageable workloads.

People and their relatives told us staff provided safe care and there were enough staff to meet people's needs.

Only basic induction, refresher training, and supervision offered, no specialist training or funded qualifications to build skills.

Staff received an induction when they first started... systems in place to monitor ongoing staff training and staff were prompted when refresher training was needed.

Weekly activities list with exercise, singers, and shop trips, but no specialist programmes or coordinator to make care work more varied and fun.

There was a weekly activity plan in place... exercise class... singers and such... supported people to access the local shops.