Last updated: 10 February 2026
"Staff feel supported with low turnover and good morale, but activities lack structure and a dedicated coordinator."
Per 2021: We were assured the service were following safe infection prevention and control procedures to keep people safe. Per 2018: The service remained safe.
Per 2018 comprehensive inspection: Staff morale was good and all the staff we spoke with felt supported by the deputy manager.
Per 2018 comprehensive inspection: There were sufficient numbers of staff to keep people safe and to meet their needs. Staff turnover was low, most staff had worked at the service for several years.
Per 2018 comprehensive inspection: Staff received regular training and this was updated regularly. Staff received regular supervision and an annual appraisal.
Per 2018 comprehensive inspection: The service was well-managed by the deputy manager. Staff and people living at the service were positive about the service.
Per 2021: evidence of recent arts and crafts work displayed. Per 2018: Staff provided a range of recreational activities and also went with people if they wanted support to go out.
No activities coordinator or structured programme, so the role is mostly routine care with basic arts, crafts, TV, garden time and occasional outings.
Per 2021: evidence of recent arts and crafts work displayed regarding 'stay home, stay safe'. Per 2018: Staff provided a range of recreational activities and also went with people if they wanted support to go out.
Only standard training updates, supervisions and appraisals, no specialist courses or funded qualifications.
Per 2018: Staff received regular training and this was updated regularly. Staff received regular supervision and an annual appraisal.
Registered manager based at another home, deputy manager runs day to day operations here.
Per 2018: The registered manager for the service was based at the provider's other location and delegated the running of the service to the deputy.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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