Working at Gracelands Care Home
Belmangate, Guisborough, TS14 7BD
Operated by Gracelands Care Home Limited
43 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Strong management oversight and a proactive safety culture, although staff retention and activities programmes need improvement."
Safety & Risk
8/10
✓
There was a proactive and positive culture of safety, based on openness and honesty. Accidents and incidents were analysed for themes and trends so action could be taken to learn and minimise the risk of reoccurrence.
Staff Culture
7/10
✓
The management team and staff worked well together to create a positive culture focused on the people receiving care. Staff told us, “The managers encourage us to raise concerns and I’m confident they would be addressed.”
Staffing Levels
6/10
✓
The registered managers ensured safe recruitment practices were followed and made sure there were enough qualified, skilled and experienced staff to meet people’s needs.
Training & Dev
7/10
✓
Training was provided, including in relation to specific needs such as dementia, learning disabilities, moving and handling and medicine management. Regular competency checks were completed.
Management
8/10
✓
The registered managers had excellent oversight of the home... Staff told us, “The managers all get involved with people, so they know them well.”
Programmes
5/10
!
People told us they could have visitors whenever they wanted, and there were plenty of activities on offer... they have cinema days with popcorn.”
Points to consider
Staffing is adequate with enough workers on duty, but no details on staff staying long-term or using agency cover.
there were enough staff to meet people’s needs... There’s always enough staff
Some activities like cinema days keep things varied, but no activities coordinator or special creative programmes mentioned.
plenty of activities on offer... cinema days with popcorn
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews