Working at Gracefield Nursing Home and Residential Care Home
St Neots Road, Cambridge, CB23 8AY
Operated by Greenacres Care Home Limited
17 bedsNursing homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Well-managed leadership and strong safety practices with supportive staff culture, although basic activities and uncertain team stability hold it back."
Safety & Risk
7/10
✓
2021 IPC inspection: Assured on preventing infections, PPE use, testing, shielding, social distancing, outbreak management and hygiene. Per 2019: Competent staff managed medicines safely; learning from incidents.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff felt supported by training, supervisions and appraisals; people and relatives gave positive feedback on staff and manager.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: 'We saw there were enough staff on the day of inspection to support people’s care needs in a timely manner.' Relative said, 'It seems to be well staffed. There always seems to be enough staff around.'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff completed Care Certificate induction; received training, competency checks, supervisions every 2-3 months, refresher training, and recent dementia training.
Management
6/10
✓
Per 2019 comprehensive inspection: 'The service was well managed by a registered manager.' Staff used governance systems such as audits and feedback; owner carried out spot check visits.
Programmes
5/10
!
Per 2019 comprehensive inspection: Activities coordinator in place; activities included games, quizzes, arts and crafts, bingo, films, trips out, festive parties and religious services.
Points to consider
Staff numbers are enough to cover shifts but no details on team stability or agency use to make workloads easy.
We saw there were enough staff on the day of inspection to support people’s care needs in a timely manner. A relative said, 'It seems to be well staffed.'
Basic activities like bingo, quizzes and crafts are run by a coordinator, but nothing special or creative to vary the daily routine.
Staff encouraged people to... playing games, taking part in quizzes and arts and craft... 'I like bingo... I like films.'... trips out of the service... festive parties.
Training covers basics like induction and refreshers with supervisions, but no funded qualifications or specialist career development.
Staff received training, supervisions and appraisals... all new staff... completed the Care Certificate... refresher training... recent dementia training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews