Last updated: 10 February 2026
"Staff feel supported by the new management team with enough staff available, but no registered manager and overdue safeguarding training create big gaps."
Systems were in place to identify assess and monitor risk. However, we identified that the recording of risk and monitoring information lacked detail and information in some records.
Staff spoke positively about the introduction of the new management team. They felt 'Very supported and that they were there for the staff' and, 'Very engaging and approachable.'
Sufficient numbers of staff were available to meet people's needs.
Staff had not completed safeguarding refresher training in-line with the provider's training timescale.
At the time of our inspection there was not a registered manager in post.
No permanent manager in post, so leadership and oversight have big gaps.
At the time of our inspection there was not a registered manager in post.
Hiring records are missing key documents, so new staff checks are not proven.
Records failed to demonstrate appropriate recruitment procedures had been followed.
Safeguarding refresher training is overdue, leaving gaps in staff skills.
Staff had not completed safeguarding refresher training in-line with the provider's training timescale.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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