Last updated: 10 February 2026
"Caring leadership with happy, loyal staff and safe medicines management, although staff retention details and specialist training are lacking."
Policies, procedures, records and practices demonstrated medicines were managed safely. There had been no significant errors involving medicines in the last 12 months
Staff we met and spoke with were happy and proud; they were loyal and fully committed and this was reflected in their attitudes and integrity during the inspection
People, relatives and staff confirmed there were sufficient numbers of staff on duty... 'I have no worries about the staffing, the ratio appears about right'
Staff received a comprehensive induction. Training was planned and was appropriate to staff roles and responsibilities
The manager led by example and was caring, kind and respected... Staff... 'He is very approachable. We are listened to and we feel valued'
There was some lovely work being undertaken by the activity co-ordinators... 'I particularly enjoy the flower arranging and the Scottish dancing but there are always lots of activities here'
Staffing is sufficient and calm but no details on low staff turnover or agency use
People, relatives and staff confirmed there were sufficient numbers of staff on duty
Only standard training and induction with no specialist courses or funded qualifications
Staff received a comprehensive induction. Training was planned and was appropriate to staff roles and responsibilities
Varied regular activities with a coordinator but no specialist therapeutic programmes
I particularly enjoy the flower arranging and the Scottish dancing but there are always lots of activities here
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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