Last updated: 10 February 2026
"Staff feel supported by the manager with enough qualified staff, but no permanent manager and outdated training records undermine stability."
However, risks had not been fully mitigated until identified during the assessment. For example, risk assessments were not in place around pressure areas and nutritional needs
Staff told us they felt supported by the interim manager through the changes. One member of staff told us, “The manager is supportive. If I am struggling with anything I can go in and see her.”
The provider made sure there were enough qualified, skilled and experienced staff. However, they did not always make sure staff received effective support, supervision and development. In addition, regular staff meetings had not been taking place
However, training records had not been kept up to date. recording of staff training had not been consistently completed
The interim manager had a permanent manager role at the provider’s other home and was only working at Gosberton House on a temporary basis. The provider needed to employ a new registered manager for the home to give it stability
No permanent manager in post, just an interim one from another home so leadership feels unstable
The interim manager had a permanent manager role at the provider’s other home and was only working at Gosberton House on a temporary basis. The provider needed to employ a new registered manager for the home to give it stability
Training records not kept up to date, so unclear if all staff have the right training
training records had not been kept up to date. recording of staff training had not been consistently completed
Some risk assessments for pressure sores and nutrition missing until pointed out on inspection
risk assessments were not in place around pressure areas and nutritional needs. We raised this with the interim manager who had also identified this as a concern
AI Generated
Last inspected: March 2025
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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