Working at Gorselands Nursing Home
Coach Hill Lane, Ringwood, BH24 4HN
Operated by Gorselands in the Forest Limited
39 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Supportive management who pitch in during shortages and strong safety practices, although staffing shortages affect morale and training is only basic."
Safety & Risk
8/10
✓
There were robust systems in place to protect people from the risk of abuse and staff would report concerns should they have any. Medicines were safely managed and should errors occur, these were reported and reflected upon. Infection prevention and control practice was strong.
Staff Culture
7/10
✓
Most staff told us that the management team and owners were very approachable. One told us, 'Yes both the manager and owner are very professional and visual within the organisation. Both provide support, respect and make me feel very valued as part of the team.'
Staffing Levels
5/10
!
We saw sufficient staff deployed to support people when we inspected. Not all staff members believed there to be enough staff on duty all the time. 'Frequently the care staff levels are below the needs of the home which affects staff morale.'
Training & Dev
5/10
!
Staff were trained in safeguarding and how to identify possible cases of abuse. Training was regularly refreshed. Staff received training and regular refreshers in infection prevention and control.
Management
8/10
✓
the registered manager had frequently supported the team by working alongside them when there was a staff shortage. The management team were open and honest and understood their responsibilities under the duty of candour.
Programmes
6/10
✓
Per 2019 comprehensive inspection: An activities coordinator and a well-being coordinator supported people with activities and there were regular trips out using the services minibus.
Points to consider
Staff say there are not always enough care staff on duty, which can feel overwhelming at times and affect morale.
'Frequently the care staff levels are below the needs of the home which affects staff morale. The manager does work on the floor when very short staffed'
Only standard training like safeguarding and infection control mentioned, no specialist courses or funded qualifications.
Staff were trained in safeguarding and how to identify possible cases of abuse. Training was regularly refreshed. Staff received training and regular refreshers in infection prevention and control.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews