Working at Gormanach House
126 Reigate Road, Epsom, KT17 3BX
Operated by Kisimul Group Limited
6 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.6/10
Key Finding
"Supportive leadership and a happy team culture stand out, but limited activities without a coordinator and occasional bank staff use are drawbacks."
Safety & Risk
9/10
✓
2021 targeted inspection: 'We were assured' on preventing infections, PPE use, testing, social distancing, hygiene practices, outbreak management; 'Extensive effort... risk assessments to enable people to visit relatives... prioritised mental health.'
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: Staff said 'I love working here. It's rewarding. I feel like I make a difference... great team. Everyone pitches in... feel very valued and supported.'
Staffing Levels
7/10
✓
Per 2018 comprehensive inspection: 'There were sufficient numbers of staff... each person in the service was on a one to one with a member of staff... rotas... minimum levels... always maintained.' Uses bank staff from group when shortfalls occur, no agency.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: 'Staff told us that they felt supported and that training... was effective... mandatory training included challenging behaviour, understanding autism... supported to complete the Care Certificate... regular one to ones.' 2021: Staff supported with pandemic training.
Management
8/10
✓
Per 2018 comprehensive inspection: Staff said 'Everybody loves him [the registered manager]. His office is always open. He helps out a lot. If we have an incident he will come. He has your back.' Relatives said manager was good and friendly.
Programmes
6/10
✓
Per 2018 comprehensive inspection: 'People were involved in meaningful activities specific to their interests... cycling, swimming and eating out... cinema every two weeks... go to the shops each day... watch football.'
Points to consider
No activities coordinator or specialist programmes like pet therapy, so the job is mostly personal care plus helping with outings like swimming and shopping.
Per 2018 comprehensive inspection: 'People were involved in individual and group activities throughout the week including cycling, swimming and eating out... We identified that at times people were not always able to go on an outing due to the lack of drivers available.'
Relies on bank staff from other group homes when someone calls in sick, so you might work with non-regular team members sometimes.
Per 2018 comprehensive inspection: 'Where staffing shortfalls occur the service uses a bank of Kisimul [group] staff. The service does not use agency staff.' Staff said 'If someone calls in sick we are able to contact our other home to borrow staff.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews